Goodman Terms and Conditions

Welcome to Goodman, an online gaming platform operated by Novatrix SRL, registered in Costa Rica, registration number 3-102-893958, Province 03 of Cartago, County 07 of Oreamuno, Potrero Cerrado. These Terms and Conditions govern your use of our website and services at Goodman Casino.com. By registering an account, you agree to be bound by these terms in full. Please note that Paysafe transactions are processed on our behalf by Tronabriz Limited.

Our Licensing and Regulatory Status

We operate under a license granted by the Tobique Gaming Commission, E-gaming license No. 0000002. We are committed to fair and transparent gaming practices, and any unresolved disputes may be referred to EGIS, our alternative dispute resolution provider, at disputes@egis-adr.com. Established in 2021, our casino has grown into a platform offering casino and live casino entertainment only; we do not provide sportsbook services.

Eligibility and Restricted Territories

To use our services, you must be of legal gambling age in your jurisdiction and not reside in a restricted country. We do not accept players from Afghanistan, Belarus, Belgium, Brazil, Bulgaria, China, Cuba, Cyprus, Estonia, Georgia, Gibraltar, Greece, Iran, Iraq, Israel, Japan, Latvia, Lithuania, Malta, the Netherlands, Poland, Romania, Russia, Ukraine, the United Kingdom, the United States, and several other listed territories, along with specific Canadian provinces such as New Brunswick and Ontario. At Goodman, we reserve the right to verify your location and restrict access accordingly. We at Goodman strictly prohibit the use of VPNs or other tools to bypass these geographic restrictions, and doing so may lead to confiscation of winnings.

Account Registration and Verification

When you create an account with us, you must provide accurate personal information, including your full legal name, date of birth, residential address, and email. Our verification (KYC) process may require a government-issued photo ID, proof of address, and proof of payment method. Documents must be submitted in Latin or Cyrillic script; otherwise, we may request video verification. In some cases, we may also require a live phone call to confirm your identity. If we cannot reach you within two weeks of a withdrawal request, we may lock your account and cancel the withdrawal; failure to complete verification within this period may result in account termination and forfeiture of funds.

Currencies and Payment Methods

Our platform supports EUR, USD, AUD, CAD, NOK, NZD, ZAR, and INR, as well as popular cryptocurrencies including BTC, BCH, ETH, DOGE, LTC, USDT, XRP, BNB, ADA, and TRX. The minimum deposit is 20 EUR or its equivalent, with specific limits varying by payment method. Bitcoin players must complete identity verification before playing; deposits and bets remain blocked until this process is finished. We do not accept third-party deposits under any circumstances.

Withdrawals and Wagering Requirements

Every deposit made with us must be wagered three times before you can request a withdrawal. If you make several deposits without playing through them, the combined total must be wagered before withdrawal becomes available. Our withdrawal limits vary by method, with most transactions capped at 4,000 EUR per transaction, while bank transfer and Mifinity allow up to 5,000 EUR. We apply daily, weekly, and monthly limits across all currencies, and progressive jackpot wins are paid in full without counting toward these caps.

• We process withdrawals within 72 hours of approval, depending on verification status
• Bank transfers are processed within 3 business days
• Refunds are processed within 5-7 banking days
• We may split large withdrawals into instalments if they exceed method limits

Dormant Accounts

If your account shows no login or gameplay activity for 12 consecutive months, we classify it as dormant and apply a monthly maintenance fee of 25 EUR from your remaining balance. We recommend logging in regularly to avoid this deduction.

Bonus Terms

Our Goodman Casino welcome package offers up to 3,500 EUR plus 400 free spins spread across your first four deposits, with a minimum deposit of 20 EUR required on each. Wagering requirements are set at x40 of your combined bonus and free spins winnings, with a maximum bet of 5 EUR while wagering. This welcome offer is not available to cryptocurrency players or to players from Canada, Australia, and New Zealand, nor to those depositing via Skrill or Neteller.

Additional promotions such as our Monday Boost, Midweek Match, Lucky Spins Friday, and Sunday Funday are available under bonus codes SPIN1, WED, SPIN2, and FUNDAY respectively. Only one active bonus is permitted at a time, and deposit bonuses cannot be combined. All bonuses are valid for 14 days, and the maximum winnings from bonus funds is capped at 10,000 EUR. Wagering contributions differ by game type: slots contribute 100%, while live casino and table games contribute only 10%. Weekday bonuses at Goodman are not available to cryptocurrency players or to residents of Sweden.

Loyalty and VIP Program

Our Loyalty Program rewards real-money slot play with complimentary points, earning 1 point per 10 EUR wagered. Progressing through 10 levels plus 4 secret levels unlocks increasingly valuable rewards, from free spins at Level 1 to substantial cash bonuses at our Secret levels. From Level 5 onward, comp points may be exchanged for bonus money at improving rates. Please note that bonuses, VIP rewards, and comp points are excluded for players from Sweden, Croatia, Serbia, France, Israel, and the United States.

Games and Providers

At Goodman, we offer over 13,000 games from leading studios including Pragmatic Play, Evolution, NetEnt, BGaming, and many others. Our extensive library covers slots, jackpots, Megaways, table games, and live casino titles such as blackjack, roulette, baccarat, and dice duel. We continuously update our game types, including sections like Hot, New, Goodman's Select, and High-Risk categories, to keep your gaming experience fresh and exciting.

Customer Support

We provide 24/7 live chat support to assist with any questions regarding your Goodman casino account, deposits, or withdrawals. You may also reach our team via email at support@Goodman Casino.com. Our support is currently available in English. We at Goodman strive to resolve your inquiries promptly and professionally.

Amendments to These Terms

We reserve the right to amend these Terms and Conditions at any time without prior notice. It is your responsibility to review this page periodically to stay informed of any updates. Continued use of our services after changes are published constitutes your acceptance of the revised terms.

Responsible Gaming and Limitations

We encourage all players to gamble responsibly and offer tools to help you manage your play, including deposit limits and self-exclusion options. Our terms are designed to ensure a safe, transparent, and fair environment for everyone who chooses to play with us. By using our platform, you confirm that you accept full responsibility for compliance with your local laws regarding online gambling.